job details (CSR Below) | Job details (mogo manager)

CUSTOMER SALES REPRESENTATIVE (CSR)
Would your friends describe you as a people-person? Have you ever caught yourself humming along to the Beatles “Revolution”? Would you rather wear sneakers than loafers? You might be just the person we’re looking for.

Why we need you
Our mission is to make people’s lives better. That may sound lofty, but it’s grounded in a very real everyday need. We treat our clients with respect and dignity and we offer financial solutions without creating a negative cycle of debt. We have discovered over the past few years that our vision is creating a financial revolution. We are growing and plan to open several stores in 2009, and we need good people to help us do it.

Who we hire
We hire good people who share our core values, and that means our passion for change, improvement, teamwork, personal growth, and most of all, having fun! Yes, you need to have all the corporate qualities any company loves: you’ve gotta be a self-starter/team player/highly-motivated yadda yadda yadda. But more than that, you’ve got to be the kind of person who gets excited about changing the system and helping other people.

What you’ll gain
As a Customer Service Representative, you’ll be getting in on the ground floor of an exciting organization  with an exciting mission. We’ll offer you personal and career growth, and the opportunity to help other people. And that goes beyond just helping our clients. What do we mean? Check out what mogo employees did this holiday season to help those in developing countries.

What we offer
We offer a competitive starting salary of (depending on position FT or PT and province), company benefits, exceptional learning and growth opportunities, and a comprehensive bonus program.

Sound good? Check out the nitty gritty job description details:

Responsibilities

• Assisting with store operations with a strong focus on delivering superior customer service experience and business growth
• Reviewing loan criteria and applications to ensure collection of accurate information following company and government regulations
• Completing all tasks and requests accurately and in a timely manner
• Communicating with our team about your successes, challenges and results
• Gaining continual knowledge by reviewing company policies and procedures and keeping current with industry changes
• Contributing to the ongoing evolution and improvement of how we do things at mogo

Qualifications

• A minimum of 1 year of retail experience (credit granting experience is an asset)
• An outgoing and enthusiastic personality that thrives on success
• Team-oriented thinker
• Ability to handle stress in a fast-paced work environment with exceptional multitasking skills
• Strong time management, organizational skills and ability to meet deadlines
• Ability to deal with customers and co-workers in a professional and courteous manner
• Believe strongly and taking part in change and process improvements
• Strong problem solving and analytical abilities
• Basic typing skills, computer knowledge of Microsoft products, and familiarity with the Internet

Interested?
Send your cv and cover letter to careers@mogomoney.com